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Telephone:
020 85240077 | 07484 926388
253B CHINGFORD MOUNT ROAD, CHINGFORD, London, E4 8JL

Customer reviews of Wanstead Carriages

At Wanstead Carriages we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Wanstead Carriages

Wanstead Carriages
5
4.8

All 401 customer reviews

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  • 5

    Clearly disappointing customer service

    By B M on 11 September 2017 | Purchase not verified

    This is my second review following my 1st 5 star review post purchase of a Lexus IS250 15 months back. I had a purchase contract agreement with Wanstead Carriages of 30 months vehicle warranty. As I approached them (Chiyago / Memeit / Matthew Sinclair) over a month before my vehicle warranty renewal was due, all the 'awesome customer support' displayed at the time of car purchase vanished. I literally had to chase these 3 guys on a daily basis - for first 5-7 emails Chiyago denied even having received any of my emails, followed at last by an email acknowledgment from Matthew and again everyone got silent. Then I started chasing these guys daily over phone and ultimately the policy was renewed 10 days after my current policy lapsed. Absolutely appalled by the awful customer service. Chiyago please stop lying!! You should understand that if an email doesn't bounce, that implies it's delivered!! The two star rating is only considering the quality of car I bought.

    Reply from Wanstead Carriages on 03/10/17

    THIS REVIEW HAS BEEN RESOLVED AND THE CUSTOMER HAS REQUESTED THIS REVIEW TO BE REMOVED