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Customer reviews of Wanstead Carriages

At Wanstead Carriages we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Wanstead Carriages

Wanstead Carriages

All 401 customer reviews

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  • 5

    You will not be disappointed

    By Ian J on 05 March 2019 | Purchase not verified

    Purchased a Mazda 6 2.0 Diesel recently, saw it on Autotrader and was very impressed by the detailed photographs and specifications. Had looked at other vehicles on Autotrader from other dealers and had been disappointed as the real thing was not as shown or described and poorly presented. When we arrived at Wanstead Carriages we were pleasantly impressed by the professional feel. The office is modern and very clean, the welcome very friendly and no pressure selling. We were left alone to inspect the car which was extremely well presented and in excellent condition for a 10 year old vehicle and exactly as described and shown on Autotrader, looking around the other vehicles they had for sale we got the feeling they don't just sell any old rubbish but are very discerning in what they offer. We were allowed to take the car for a test drive on our own. The car was purchased with 12 months AA cover, 15 months warranty and the next MOT due in 3 months. Very happy with the car, Superb service

  • 5

    Very happy customer:)

    By Cressida E on 25 January 2019 | Purchase not verified

    Bought a 2006 mini cooper from Wanstead Carriages and they are really lovely people who made it a stress free experience. Matt the owner has been super helpful and took his time to answer all my questions (I haven't had a car for many years so was quite nervous about getting one) as well as Chuago who is also a really top genuine guy. They are really customer service focussed and really seem to care that their customers are happy with the process. I'm now the owner of a beautiful mini and highly recommend them. :)

  • 5

    Fantastic service

    By Liza K on 08 December 2018 | Purchase not verified

    Lovely garage with immaculate cars. Great dealing with Matthew and I felt very comfortable as a solo female buyer. Very happy customer, thank you.

  • 5

    Very impressed

    By Ross B on 17 October 2018 | Purchase not verified

    I just recently bought a Ford Focus 2.0 climate I always have my resverations from dealers but he was brilliant from the get go and now I have an amazing pristine for focus also the fact he lets you go for a substantial test drive on your own which is really refreshing I cannot describe how pristine my car is so 5*

  • 5

    Best car buying experience eber

    By Nigel P on 11 August 2018 | Purchase not verified

    Bought a smart car a couple of weeks ago and after reading the reviews and speaking to them on the phone I decided to save myself a 6 hour round trip and have it delivered .Exceptional car delivered at short notice and on time and I can't praise this firm enough 10 /10 Thanks Matthew

  • 5

    Couldn't be any more happier.

    By Hannah C on 08 May 2018 | Purchase not verified

    Bought a car from Wanstead 2 years ago, and all was fine, then on bank holiday weekend my vehicle broke down as me and the kids were on our way to our holiday, i phoned Matthew at Wanstead on the Saturday morning, and he was amazing, helped me to contact the warranty company and within a couple of hours i was back on the road. I couldn't be any more happy with Wanstead and the warranty company. So glad i upgraded to a 3 year warranty. Big thank you to the warranty Rep that helped Matthew resolve this issue so quickly on a bank holiday weekend, where the warranty office was closed.

  • 5

    Great Experience All Round

    By Valerie M on 06 March 2018 | Purchase not verified

    Very good after service following the purchase of Mercedes CLK. Regular contact made between us to ensure car was in good order and reimbursment of 2 parts we had to purchase. Courtesy call following refund to confirm refund completed. Thanks so much for your efforts to fulfill our promises. Staff all very friendly and easy to deal with. Recomended, thank you once again

  • 5


    By POOJA K on 08 December 2017 | Purchase not verified

    A very good dealer with nice cars. Very helpful and easy to deal with. So honest and trustworthy, There is an open and honest service. They do not look for a quick sale but respect there customers needs.Professional set up will 100% recommend

  • 5

    Thank you Wanstead carriages

    By Joshue M on 16 October 2017 | Purchase not verified

    Thank you I'm really enjoying my new golf You guys are the best Would definitely recommend your dealership Thanks to my uncle that recommended me To this fanstatic showroom My experiance was pleasant drove for three hours to get there wasn't disappointed at all Vehicle was as described Got a good price for my part ex thanks to my uncle For being a repeat customer

  • 5

    Golf buyer

    By Adam P on 13 September 2017 | Purchase not verified

    I purchased a car via telephone as I am based in Scotland Matt and chiyago were pleasant to deal with by phone and had no problem with this slightly unusual transaction. I had the car AA inspected and arranged payment online. I collected it effectively unseen. The car was well presented the car was keenly priced and the guys were pleasant to deal with. So far I'm very happy with the car.