- 020 85240077 | 07484 926388
- 253B CHINGFORD MOUNT ROAD, CHINGFORD, LONDON, E4 8JL
Customer reviews of Wanstead Carriages
At Wanstead Carriages we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Based on 15 customer reviews
By POOJA K on 08 December 2017 | Purchase not verified
A very good dealer with nice cars. Very helpful and easy to deal with. So honest and trustworthy, There is an open and honest service. They do not look for a quick sale but respect there customers needs.Professional set up will 100% recommend
Thank you Wanstead carriages
By Joshue M on 16 October 2017 | Purchase not verified
Thank you I'm really enjoying my new golf You guys are the best Would definitely recommend your dealership Thanks to my uncle that recommended me To this fanstatic showroom My experiance was pleasant drove for three hours to get there wasn't disappointed at all Vehicle was as described Got a good price for my part ex thanks to my uncle For being a repeat customer
By Adam P on 13 September 2017 | Purchase not verified
I purchased a car via telephone as I am based in Scotland Matt and chiyago were pleasant to deal with by phone and had no problem with this slightly unusual transaction. I had the car AA inspected and arranged payment online. I collected it effectively unseen. The car was well presented the car was keenly priced and the guys were pleasant to deal with. So far I'm very happy with the car.
By G C on 12 September 2017 | Purchase not verified
Very happy with purchase thanks guys it was a pleasant experiance loved the vehicle Great site very professional xx
Clearly disappointing customer service
By B M on 11 September 2017 | Purchase not verified
This is my second review following my 1st 5 star review post purchase of a Lexus IS250 15 months back. I had a purchase contract agreement with Wanstead Carriages of 30 months vehicle warranty. As I approached them (Chiyago / Memeit / Matthew Sinclair) over a month before my vehicle warranty renewal was due, all the 'awesome customer support' displayed at the time of car purchase vanished. I literally had to chase these 3 guys on a daily basis - for first 5-7 emails Chiyago denied even having received any of my emails, followed at last by an email acknowledgment from Matthew and again everyone got silent. Then I started chasing these guys daily over phone and ultimately the policy was renewed 10 days after my current policy lapsed. Absolutely appalled by the awful customer service. Chiyago please stop lying!! You should understand that if an email doesn't bounce, that implies it's delivered!! The two star rating is only considering the quality of car I bought.