By Halil A on 08 October 2024 | Verified purchase

I recently purchased a Hyundai i10 from Wanstead Carriages and had an exceptional experience. Thiago, the sales representative, was truly outstanding, he was honest and transparent about what he could and couldn't do, avoiding any unnecessary blagging that I've encountered at other dealerships. His professionalism and straightforward approach was like a breath of fresh air. Dealing with both Thiago and Matthew over the phone, I was impressed by the top-notch customer service they offered. Matthew handled my warranty and all the necessary documents with excellence and ease. It was evident that they weren't just selling a car; they were selling themselves and their business. The honesty, transparency, and upfront approach instilled confidence in my decision to purchase from them. In a market where bad experiences are not uncommon, Wanstead Carriages provided a truly exceptional experience. Reading positive reviews before visiting the dealership motivated me to choose them, and I can confidently say that Thiago is a gem among salesmen. He took the time to explain the history of the car, its pros and cons, leaving no details hidden. What mattered to me most was not just the car but the person behind the sale. Thiago was polite, professional, and perfect in his approach. Any questions I had, he answered promptly and honestly. It's rare to find such dedicated and customer-focused individuals in the automotive industry. Wanstead Carriages sets a new standard for customer service in the automotive industry. Thiago and Matthew's commitment to honesty, transparency, and professionalism make them stand out. If you're looking for a dealership that values the customer experience as much as the quality of the car, Wanstead Carriages is the place to go. I would not hesitate to use their services again and wholeheartedly recommend them to others. Yeah defo 100% - everything is ok with the Hyudai i10, Thiago was really good, dealt with both Thiago and matthew over the phone, the customer service top notch what they say its spot on... everything was as it should be... and what they said was true - I would use again and recommend people. Had previous bad experiences with dealerships but this was like a breath of fresh air. Thiago was honest with what he can and cant do, no blagging... he was excellent, Matthew sorted my warranty and all documents, he was also excellent... not just selling the car, they are selling themselves and the business. They was really upfront honest transparency breath of fresh air. I did read reviews before going there and that's what me want to buy from Wanstead Carriages - there is not enough salesmen like Thiago really good, good to the customers, not just selling the car, telling me all about it, explain the history of the car, the pros and cons, nothing was hidden I had such a great understanding of the car! He was polite, professional, just perfect! Any queries you can call him, he will always answer and be open and honest. He will always answer the phone. the car does matter, but for me its the person and if you have questions, how they can over come that - REALLY WRITE THIS REVIEW WITH JUSTICE CUSTOMER WANTED IT TO BE THE BEST REVIEW ONLINE - Hyundia i10

By Gopinathan K on 08 October 2024 | Verified purchase

I am new to the UK buying a car is first time here and the dealer helped me alot with everything they were amazing customer service and explain everything properly they showed me Toyota car in good detail.

By Matthew O on 08 October 2024 | Verified purchase

I've had my car for about three months now, and I reckon it's about time I share my thoughts. Honestly, it's been fantastic. I absolutely love it, and I've been putting plenty of miles on it without any issues. With it being so long ago I can't quite remember the salesman's name. But what I do remember is that it was a really laid-back experience. There was no pressure at all, which made the whole process really enjoyable and it helped to seal the deal for me. No complaints from me!

By Rebel O on 08 October 2024 | Verified purchase

I discovered Wanstead Carriages in London online. Having never used their services before, I was a little bit sceptical at first. However, I decided to give them a try, and I am so pleased that I did! The whole process was straightforward, making it easy for a first-time user like me. The sales representative that looked after me was punctual and professional. I highly recommend this company, and I would not think twice about coming back here when I need to upgrade my car. 

By Ru Z on 08 October 2024 | Verified purchase

I bought a Toyota from this dealership towards the end of last month, and it's great! There are no major issues with it. It's in very good condition and was good value for money. The salesman was really helpful and knowledgeable, and I would recommend them to my friends and family!

By Gapinathan K on 08 October 2024 | Verified purchase

As a returning customer to Wanstead Carriages, I can confidently tell you that the service and quality have remained consistently excellent. My first purchase from them was a smooth and positive experience, which left a lasting impression. Recently, I found myself in the market for a new car. Given my previous experience, it was a no-brainer to return to Wanstead Carriages. The sales team again demonstrated a first-class service. They were attentive to my needs, ensuring that I drove away with a car (a Toyota) that was perfect for me. Once again, Wanstead Carriages has proven to be a reliable and customer-focused dealership.

By Mohammed A on 08 October 2024 | Verified purchase

Discovering Wanstead Carriages online was a stroke of luck, and I’m glad I took the chance with them. They’ve earned a loyal customer in me, and I wouldn’t hesitate to recommend their services to others. Thiago and Matthew were so helpful and they went above and beyond to ensure I received the best service possible. I'm pleased to tell you that everything has been going smoothly with my Toyota since purchasing it on March 12th.

By Ferhat on 08 October 2024 | Verified purchase

I'm delighted with my new Toyota Vellfire from Wanstead Carriages. The staff at the dealership were exceptional, and I can't thank them enough for their great service. Highly recommended!

By Dylan on 08 October 2024 | Verified purchase

It was myself who went ahead and purchased a car from this company, but I still cant remember the salesman's name. Non the less, from start to finish everyone involved was super helpful, professional, and a real pleasure to deal with. After getting some information on the car, I was offered a test drive and before I knew it I was signing the paperwork for my wife's new car. I can't fault the team because everything they told me they were going to do, they did. Without a doubt I would get another car from here.

By Marcus on 08 October 2024 | Verified purchase

It's been a little over a month now since I purchased my Toyota and it's been a brilliant car. I've given it a good run out since driving away from Wanstead Carriages and for now I've had 0 problems. It was my first time visiting this company and I was very impressed with how everything went. There was no pressure and the team allowed me to view the within plenty of time. No complaints from me.